Become part of us
Join the adventure at Alu-Cab! As the world’s leading overland product manufacturer, we offer a unique opportunity to be part of something extraordinary. Are you ready to explore the world with us?
Senior Administrator – Sales Support
- Head Quarters
9 Blomvlei Road
Lansdowne
Cape Town
- South Africa
- Full Time
9 Blomvlei Road
Lansdowne
Cape Town
Are you ready to lead the charge in delivering world-class overlanding products?
With a reputation built on innovation, durability, and uncompromising quality,
Alu-Cab continues to grow its international footprint while staying true to its roots:
smart design, precision manufacturing, and a culture driven by performance and teamwork.
About Us:
At Alu-Cab, we don’t just manufacture products, we enable adventure.
Born from a passion for exploration and engineered for the world’s toughest environments,
Alu-Cab is a global leader in premium overlanding and 4×4 vehicle accessories.
From rooftop tents and canopies to expedition-ready vehicle systems,
our products are trusted by adventurers, explorers, and outdoor enthusiasts across the globe.
About the Role:
We are looking for an experienced and highly organised Senior Administrator – Sales Support to join our Sales Team.
This role is responsible for providing high-level administrative and operational support to the Sales Team,
while coordinating closely with Finance, Planning, Production, Warehouse and Dispatch to ensure
customer orders are processed accurately and efficiently.
The successful candidate will be someone who takes ownership, can work independently,
is confident dealing with customers and internal stakeholders, and has strong attention to detail.
The role requires more than general administration — you will be expected to identify issues,
follow up on outstanding actions, solve problems, and continuously look for ways to improve sales support processes.
Key Responsibilities
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- Manage and coordinate the end-to-end administrative sales support process.
- Prepare, process, and review quotations, sales orders, and related documentation.
- Monitor quotations and follow up on outstanding opportunities.
- Track customer orders from placement through to completion.
- Liaise with Finance, Planning, Production, Warehouse and Dispatch to coordinate customer requirements.
- Identify and resolve discrepancies relating to orders, pricing, customer information and documentation.
- Handle complex customer queries and coordinate solutions with the relevant departments.
- Provide customers with accurate updates regarding quotations, orders, production and delivery timelines.
- Maintain accurate customer, quotation and order information on internal systems.
- Prepare sales reports, tracking schedules and management information.
- Monitor outstanding orders, quotations, queries and administrative actions.
- Identify delays, bottlenecks and potential issues and proactively follow up to ensure resolution.
- Assist with improving and streamlining sales administration processes.
- Develop and maintain administrative procedures, checklists and process documentation where required.
- Conduct data checks to ensure sales information is accurate and up to date.
- Assist with system and process improvements within the Sales Department.
- Provide guidance and support to junior administrative staff.
- Assist with training and onboarding new Sales Support team members.
- Maintain confidentiality of customer, pricing, and company information.
- Perform other duties and projects as required by the Sales Manager.
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Requirements:
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- Grade 12 / Matric (or equivalent work experience).
- Previous administrative or customer service experience would be advantageous.
- Previous experience within a sales environment would be advantageous.
- Computer literate with good knowledge of Microsoft Office, particularly Excel and Outlook.
- Good written and verbal communication skills.
- Strong attention to detail.
- Good organisational and time-management skills.
- Ability to work accurately under pressure.
- Ability to work effectively as part of a team.
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Advantages:
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- Experience with a CRM, ERP or sales/order management system.
- Experience in the automotive, 4×4, outdoor or manufacturing industry.
- Knowledge of sales administration processes.
- Basic understanding of quotations, orders and invoicing
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Terms And Conditions
All duties and responsibilities must align with the job description to ensure optimal performance.
The company reserves the right to amend responsibilities based on operational needs, in consultation with the employee.
Important
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- Alu-Cab reserves the right not to appoint or fill this position.
- Only shortlisted candidates will be contacted.
- If you do not receive any correspondence by 01 October 2026, please consider
your application unsuccessful. - All applications must be submitted using the form designated by your supervisor or HR.
Failure to comply will result in automatic disqualification.
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If you’re passionate about excellence,
thrive in a fast-moving environment, and want to be part of a brand that
fuels adventure worldwide — Alu-Cab is the place to build your career.
Send your CV to applications@alu-cab.co.zano later than 3:00PM, 30 September 2026.
The Company is an equal opportunity employer
and is committed to the principles of the Employment Equity Act (55 of 1998).
In line with our Employment Equity Plan, preference may be given to suitably qualified
candidates from designated groups. The Company welcomes applications from persons with disabilities.